Emergency medical evacuation – Bellwood Prestbury in action

When a client had a serious road traffic accident in Afghanistan, the team at Bellwood Prestbury stepped in to manage his emergency medical evacuation.

At Bellwood Prestbury, we not only place international insurance for clients, we also make sure that they are properly looked after when a claim needs to be made.

When one of our client’s employees suffered serious injuries in a road traffic accident in Afghanistan, our team immediately swung into action to smooth arrangements and ensure that his emergency medical evacuation was arranged as quickly as possible.

When an unexpected medical emergency like this occurs, people within the company, family or friends are often in shock, and are ill-equipped to deal with the administration required.

With years of experience and good relationships with all the major international medical insurance providers, our team know how to get things moving. In this case we liaised with the insurance provider to organise emergency medical evacuation to Dubai. Initial authorisation secured the transportation and up to five nights of treatment. We then liaised between the medical teams, the insurer and our client to organise subsequent treatment and repatriation.

The policy also included compensation for loss of earnings and permanent disability cover. Bellwood Prestbury will continue to manage the case to ensure that each claim is properly handled.

Rob Thompson, Director at Bellwood Prestbury explains: “Anyone who places international insurance with Bellwood Prestbury gets our full support, should they need to make a claim. We make sure the initial response is handled quickly – be it a medical emergency, stolen equipment or a client stranded abroad. We then liaise with the insurer, making sure that any claims are settled quickly and that our clients understand the process all the way to final settlement.”

If you would like advice about emergency medical evacuation cover or any other kind of international medical insurance for companies or individuals, call our experienced team on +44(0) 1242 584 558.

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